Bu bölümde, hizmetler, üretim süreçleri ve teknik destekle ilgili en sık sorulan soruların yanıtları yer almaktadır. Daha fazla bilgi almak veya özel sorular sormak için iletişime geçebilirsiniz.
General Information
Who is ITG and what does it do?
In which countries does ITG operate?
ITG actively operates in more than 60 countries, including Europe, Asia, and Africa.
Why should I choose ITG?
With 28 years of experience, innovative products, and a team of experts providing 24/7 support, ITG is recognized as a reliable and leading brand in the industry.
Who is in ITG’s customer portfolio?
ITG’s customer portfolio includes agricultural enterprises, large food manufacturers, cooperatives, and industrial storage companies.
Where do ITG’s production and R&D activities take place?
All ITG products are developed and manufactured by the company’s in-house R&D team at its modern production facilities in Bulgaria.
Grain Temperature Control Systems
What is a temperature control system?
A temperature control system is an electronic solution that continuously monitors and records the temperature in grain warehouses and silos.
What advantages does a temperature control system offer?
This system minimizes risks such as spoilage, insect infestation, and product loss, while improving grain quality and extending storage duration.
What types of storage facilities can a temperature control system be applied to?
It can be implemented in all grain storage facilities, including reinforced concrete silos, steel silos, and flat warehouses.
Is the system difficult to install and maintain?
No, the system is installed quickly by our expert team and is extremely easy to use. Maintenance support is provided on a regular basis.
What advantages does the modular structure of the system provide?
Thanks to its modular structure, the system can be easily expanded and tailored solutions can be offered for each storage facility.
Portable Temperature Probe
What is a portable temperature control probe?
It is a waterproof and durable electronic temperature measuring device designed to measure temperature at different levels within grain piles.
How many different levels can it measure temperature from?
The standard model can measure temperature at three distinct points: bottom, middle, and top levels.
In what environments can the portable temperature control probe be used?
It can be safely used in all grain warehouses and open-air storage areas.
Is the device easy to maintain?
Yes, thanks to its hermetic body, the device requires minimal maintenance and operates reliably for many years.
What is the battery life?
With a standard battery, the device can have a standby life of up to 10 years.
Automated Aeration Control
What is the purpose of ventilation systems?
They balance temperature and humidity in grain storage facilities, helping preserve the quality and safety of the product.
What are the advantages of CONSERFRIO ventilation machines?
They are highly energy-efficient, environmentally friendly, and provide natural protection without the use of chemicals.
For which types of grain are they suitable?
They can be used for wheat, corn, barley, paddy, sunflower, hazelnut, chickpea, and all granular products.
Is the installation of the systems difficult?
No, the systems are quickly installed and commissioned by our expert team.
How are the energy and operating costs?
They offer lower energy and operating costs compared to traditional methods, with a very short return on investment period.
Monitoring and Control
What is ITG Cloud?
ITG Cloud is a web-based platform that allows live remote monitoring and analysis of temperature, humidity, and other data in grain storage facilities from anywhere.
From which devices can ITG Cloud be accessed?
It can be easily accessed from any internet-connected device, such as a computer, tablet, or smartphone.
How do the reporting and alarm systems work?
When critical values are reached, the system provides visual and audible alarms and can also generate detailed reports.
Can I monitor all storage facilities on a single screen?
Yes, you can access real-time data for all facilities defined in the system from a single panel.
Is additional training required for monitoring and control?
The system is user-friendly; after basic training, anyone can easily use it. Additional training support can also be provided if necessary.
Installation, Service, and Consultancy
How does the installation process work?
It consists of facility inspection, project planning, equipment preparation, and assembly. Each stage is carried out by our expert team.
How can I receive service and maintenance support?
You can contact us through our communication channels for 24/7 technical support and maintenance services.
What does your consultancy service include?
It includes pre-project inspection, system selection, efficiency analysis, training, and post-implementation technical consultancy.
What should I do in case of a malfunction?
You can call our emergency support line to quickly request a technical team.
Can the training be provided remotely?
Yes, we offer both on-site and remote training programs.